Incidents | WAIcore Hosting Incidents reported on status page for WAIcore Hosting https://status.waicore.com/ en vm.waicore.com recovered https://status.waicore.com/ Thu, 26 Jun 2025 17:38:57 +0000 https://status.waicore.com/#727f8783f249a4200653fc0b0399da68c7c159192c0460d47c8823cd69864493 vm.waicore.com recovered vm.waicore.com went down https://status.waicore.com/ Thu, 26 Jun 2025 17:08:49 +0000 https://status.waicore.com/#727f8783f249a4200653fc0b0399da68c7c159192c0460d47c8823cd69864493 vm.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Thu, 26 Jun 2025 09:03:54 +0000 https://status.waicore.com/#93bfacaf174fb89f26f3d9355986d48fe699725a6cb6e8e0943d5beff8d1ce29 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Thu, 26 Jun 2025 09:03:42 +0000 https://status.waicore.com/#66b20e6a16cfa0c9ebc0a08e4e929ef4673bcbe393ab5ff5a2ad4859f87674cb waicore.com recovered waicore.com went down https://status.waicore.com/ Thu, 26 Jun 2025 09:01:24 +0000 https://status.waicore.com/#66b20e6a16cfa0c9ebc0a08e4e929ef4673bcbe393ab5ff5a2ad4859f87674cb waicore.com went down my.waicore.com went down https://status.waicore.com/ Thu, 26 Jun 2025 08:58:50 +0000 https://status.waicore.com/#93bfacaf174fb89f26f3d9355986d48fe699725a6cb6e8e0943d5beff8d1ce29 my.waicore.com went down vm.waicore.com recovered https://status.waicore.com/ Tue, 24 Jun 2025 01:45:43 +0000 https://status.waicore.com/#1d886b7713ece23a2942359da310daa09a59c95bbdce142deae79a9f1cf7cbb6 vm.waicore.com recovered vm.waicore.com went down https://status.waicore.com/ Tue, 24 Jun 2025 01:15:40 +0000 https://status.waicore.com/#1d886b7713ece23a2942359da310daa09a59c95bbdce142deae79a9f1cf7cbb6 vm.waicore.com went down vm.waicore.com recovered https://status.waicore.com/ Sun, 22 Jun 2025 15:34:00 +0000 https://status.waicore.com/#093fb86689d75724b7504502b3a22e5e758d3e729ee47fa209619ad3e79ea19d vm.waicore.com recovered vm.waicore.com went down https://status.waicore.com/ Sun, 22 Jun 2025 15:04:00 +0000 https://status.waicore.com/#093fb86689d75724b7504502b3a22e5e758d3e729ee47fa209619ad3e79ea19d vm.waicore.com went down vm.waicore.com recovered https://status.waicore.com/ Thu, 19 Jun 2025 18:51:52 +0000 https://status.waicore.com/#d9e45276290523db84806ba723932995a7be45998ccdaaa997f73bcbe84a5df7 vm.waicore.com recovered vm.waicore.com went down https://status.waicore.com/ Thu, 19 Jun 2025 18:11:47 +0000 https://status.waicore.com/#d9e45276290523db84806ba723932995a7be45998ccdaaa997f73bcbe84a5df7 vm.waicore.com went down Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 14:45:00 -0000 https://status.waicore.com/incident/599475#17a364b382e44d653be9300a631c3fe318d45ad0ea4ea394d0345f11a500be9a The software update helped to rectify the situation and at the moment the load on the software part has been reduced to a minimum. However, we are still considering replacing the Juniper stack with another one in the near future. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 14:45:00 -0000 https://status.waicore.com/incident/599475#17a364b382e44d653be9300a631c3fe318d45ad0ea4ea394d0345f11a500be9a The software update helped to rectify the situation and at the moment the load on the software part has been reduced to a minimum. However, we are still considering replacing the Juniper stack with another one in the near future. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 14:45:00 -0000 https://status.waicore.com/incident/599475#17a364b382e44d653be9300a631c3fe318d45ad0ea4ea394d0345f11a500be9a The software update helped to rectify the situation and at the moment the load on the software part has been reduced to a minimum. However, we are still considering replacing the Juniper stack with another one in the near future. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 14:45:00 -0000 https://status.waicore.com/incident/599475#17a364b382e44d653be9300a631c3fe318d45ad0ea4ea394d0345f11a500be9a The software update helped to rectify the situation and at the moment the load on the software part has been reduced to a minimum. However, we are still considering replacing the Juniper stack with another one in the near future. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 14:45:00 -0000 https://status.waicore.com/incident/599475#17a364b382e44d653be9300a631c3fe318d45ad0ea4ea394d0345f11a500be9a The software update helped to rectify the situation and at the moment the load on the software part has been reduced to a minimum. However, we are still considering replacing the Juniper stack with another one in the near future. my.waicore.com recovered https://status.waicore.com/ Mon, 09 Jun 2025 14:42:16 +0000 https://status.waicore.com/#68df68dd5929d5c59c2769ea2a50897494ed1b644539f15a9d19ff71d2cb52b3 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 09 Jun 2025 14:41:56 +0000 https://status.waicore.com/#62b953da27ec08a374bb53ebba03f457572dcc65930fff592e3daa593f0f135a waicore.com recovered Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 12:27:00 -0000 https://status.waicore.com/incident/599475#f2f34b1d772870eda60eed3b5cd16a9ed68feb32e8f26bb7eef9f98b24631e63 We experienced a disruption due to a failure in a Juniper core switch, which was further exacerbated by a DDoS attack. The device stopped responding to requests due to a software-level issue. A reboot has been initiated to restore service. We are actively monitoring the situation. A long-term resolution is planned — we are in the process of replacing the current Juniper stack. This transition will take some time. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 12:27:00 -0000 https://status.waicore.com/incident/599475#f2f34b1d772870eda60eed3b5cd16a9ed68feb32e8f26bb7eef9f98b24631e63 We experienced a disruption due to a failure in a Juniper core switch, which was further exacerbated by a DDoS attack. The device stopped responding to requests due to a software-level issue. A reboot has been initiated to restore service. We are actively monitoring the situation. A long-term resolution is planned — we are in the process of replacing the current Juniper stack. This transition will take some time. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 12:27:00 -0000 https://status.waicore.com/incident/599475#f2f34b1d772870eda60eed3b5cd16a9ed68feb32e8f26bb7eef9f98b24631e63 We experienced a disruption due to a failure in a Juniper core switch, which was further exacerbated by a DDoS attack. The device stopped responding to requests due to a software-level issue. A reboot has been initiated to restore service. We are actively monitoring the situation. A long-term resolution is planned — we are in the process of replacing the current Juniper stack. This transition will take some time. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 12:27:00 -0000 https://status.waicore.com/incident/599475#f2f34b1d772870eda60eed3b5cd16a9ed68feb32e8f26bb7eef9f98b24631e63 We experienced a disruption due to a failure in a Juniper core switch, which was further exacerbated by a DDoS attack. The device stopped responding to requests due to a software-level issue. A reboot has been initiated to restore service. We are actively monitoring the situation. A long-term resolution is planned — we are in the process of replacing the current Juniper stack. This transition will take some time. Juniper Core Switch Issue | Mitigation in progress https://status.waicore.com/incident/599475 Mon, 09 Jun 2025 12:27:00 -0000 https://status.waicore.com/incident/599475#f2f34b1d772870eda60eed3b5cd16a9ed68feb32e8f26bb7eef9f98b24631e63 We experienced a disruption due to a failure in a Juniper core switch, which was further exacerbated by a DDoS attack. The device stopped responding to requests due to a software-level issue. A reboot has been initiated to restore service. We are actively monitoring the situation. A long-term resolution is planned — we are in the process of replacing the current Juniper stack. This transition will take some time. waicore.com went down https://status.waicore.com/ Mon, 09 Jun 2025 12:18:26 +0000 https://status.waicore.com/#62b953da27ec08a374bb53ebba03f457572dcc65930fff592e3daa593f0f135a waicore.com went down my.waicore.com went down https://status.waicore.com/ Mon, 09 Jun 2025 12:15:45 +0000 https://status.waicore.com/#68df68dd5929d5c59c2769ea2a50897494ed1b644539f15a9d19ff71d2cb52b3 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 09 Jun 2025 12:06:15 +0000 https://status.waicore.com/#8be7ebf64cd945999e9eafca1de804cc2f26358e2cc5b82f7814e7d28ae11bd2 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 09 Jun 2025 12:05:57 +0000 https://status.waicore.com/#3bf02807bca0ba0ab61b0b4bca99c042e7e39bccf852ba7b724cea49dc4241b0 waicore.com recovered my.waicore.com went down https://status.waicore.com/ Mon, 09 Jun 2025 12:03:51 +0000 https://status.waicore.com/#8be7ebf64cd945999e9eafca1de804cc2f26358e2cc5b82f7814e7d28ae11bd2 my.waicore.com went down waicore.com went down https://status.waicore.com/ Mon, 09 Jun 2025 12:03:25 +0000 https://status.waicore.com/#3bf02807bca0ba0ab61b0b4bca99c042e7e39bccf852ba7b724cea49dc4241b0 waicore.com went down Partial Outage - RX-Line Cluster Node (Ryzen 9 9950X) https://status.waicore.com/incident/597733 Thu, 05 Jun 2025 21:57:00 -0000 https://status.waicore.com/incident/597733#38c8a12797fd50fdb5ffcef27cd6146468b46512f36f30652dcd0fb1120890b9 After a more thorough inspection, our engineer identified a faulty motherboard. It has been replaced, and the server is currently active — no recurrence is expected. The faulty motherboard will be sent to the vendor for further analysis to help prevent similar incidents in the future. Partial Outage - RX-Line Cluster Node (Ryzen 9 9950X) https://status.waicore.com/incident/597733 Thu, 05 Jun 2025 19:50:00 -0000 https://status.waicore.com/incident/597733#92e36fbbff98c85759419e9da46c673d7e7c2d3ab584407a4ce19cc8c7a98194 Engineer is on his way to the data center to review the situation in more detail on the spot. We will share additional information as soon as we receive a response from him. Thank you for supporting us! Partial Outage - RX-Line Cluster Node (Ryzen 9 9950X) https://status.waicore.com/incident/597733 Thu, 05 Jun 2025 18:58:00 -0000 https://status.waicore.com/incident/597733#6e04fe2d765d32d1aeb12c584047f25f530655763e4dc68fb037d05fc75aee91 We're currently experiencing an issue affecting one node in the RX-Line cluster (Ryzen 9 9950X). Our engineering team is aware of the problem and is actively investigating the root cause. We'll provide updates as soon as more information becomes available. Thank you for your patience. waicore.com recovered https://status.waicore.com/ Mon, 02 Jun 2025 01:09:39 +0000 https://status.waicore.com/#1668c98f25521f603b8a852fbf127669e651fa8d625e47390876b234787af3cb waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 02 Jun 2025 01:06:39 +0000 https://status.waicore.com/#1668c98f25521f603b8a852fbf127669e651fa8d625e47390876b234787af3cb waicore.com went down waicore.com recovered https://status.waicore.com/ Fri, 30 May 2025 15:23:59 +0000 https://status.waicore.com/#744b48a31d19995fead88d883f061bb2dcdbf6247058208a895d395c1f0e1ec6 waicore.com recovered waicore.com went down https://status.waicore.com/ Fri, 30 May 2025 15:21:33 +0000 https://status.waicore.com/#744b48a31d19995fead88d883f061bb2dcdbf6247058208a895d395c1f0e1ec6 waicore.com went down my.waicore.com recovered https://status.waicore.com/ Wed, 28 May 2025 06:53:40 +0000 https://status.waicore.com/#b468294c1ecb3ed08f410d02ca27016b8f53497f1481824a077e2a1dc79d1d45 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Wed, 28 May 2025 06:48:10 +0000 https://status.waicore.com/#b468294c1ecb3ed08f410d02ca27016b8f53497f1481824a077e2a1dc79d1d45 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Sat, 24 May 2025 20:35:31 +0000 https://status.waicore.com/#ac684438441b9101a4cc027b2b44ef063e9ed724a1dcfa24540ab0360771bcf4 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Sat, 24 May 2025 20:29:58 +0000 https://status.waicore.com/#ac684438441b9101a4cc027b2b44ef063e9ed724a1dcfa24540ab0360771bcf4 my.waicore.com went down High w_await on RX nodes https://status.waicore.com/incident/570380 Sun, 18 May 2025 21:05:00 -0000 https://status.waicore.com/incident/570380#0f9495ea602de0868bcfef4e7691c9460afa63f355fa6aba56cd8b0471a066ba Our monitoring systems recorded a sharp increase in the w_await indicator on some servers of the RX cluster. This indicator reflects the response time of NVMe drives during write operations. Since we use RAID1 on our servers to increase the reliability of data storage, its speed depends on the "slowest disk" itself. If at least one disk from the array starts working incorrectly, this is reflected in the entire array. During an internal investigation, we found that all the problematic drives belong to a single batch, which was received by an engineer at the data center and assembled the servers. We have ordered a new batch and expect it to be delivered next week. No downtime is expected during the work on replacing storage devices, and virtual machines from these nodes will be migrated to other servers in order to service emergency nodes. We continue to monitor the situation and apologize for any inconvenience. my.waicore.com recovered https://status.waicore.com/ Fri, 16 May 2025 21:44:31 +0000 https://status.waicore.com/#6643d13a58e0118ba9f43c2d9252572998b352b8f0b3c3f80091eb13457f9946 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Fri, 16 May 2025 21:41:58 +0000 https://status.waicore.com/#6643d13a58e0118ba9f43c2d9252572998b352b8f0b3c3f80091eb13457f9946 my.waicore.com went down waicore.com recovered https://status.waicore.com/ Thu, 15 May 2025 22:18:45 +0000 https://status.waicore.com/#e68a728afc018fccb89e28d207ce8f732f019c24d0af4ceab6dfa38f973f7719 waicore.com recovered waicore.com went down https://status.waicore.com/ Thu, 15 May 2025 22:16:25 +0000 https://status.waicore.com/#e68a728afc018fccb89e28d207ce8f732f019c24d0af4ceab6dfa38f973f7719 waicore.com went down waicore.com recovered https://status.waicore.com/ Thu, 15 May 2025 12:09:44 +0000 https://status.waicore.com/#da5c8497f85c38a1c72db73075cbd279a6dca620daf404da09583acff8a8241a waicore.com recovered waicore.com went down https://status.waicore.com/ Thu, 15 May 2025 12:04:12 +0000 https://status.waicore.com/#da5c8497f85c38a1c72db73075cbd279a6dca620daf404da09583acff8a8241a waicore.com went down my.waicore.com recovered https://status.waicore.com/ Thu, 15 May 2025 04:33:48 +0000 https://status.waicore.com/#92dbb74fcd528b583017038928f394175e38716db84f22cf7e60ddcedd31023c my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Thu, 15 May 2025 04:25:15 +0000 https://status.waicore.com/#92dbb74fcd528b583017038928f394175e38716db84f22cf7e60ddcedd31023c my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Wed, 14 May 2025 06:53:54 +0000 https://status.waicore.com/#eb46160154e8b306cb9cbf5e62d434af660376a7fc45951cc1e5bdd638e740f9 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Wed, 14 May 2025 06:44:53 +0000 https://status.waicore.com/#eb46160154e8b306cb9cbf5e62d434af660376a7fc45951cc1e5bdd638e740f9 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 18:35:27 +0000 https://status.waicore.com/#a7777c1c0990b8e1ffff045df3d339db10fdc3d51eb942503fc7caf2f7425ead my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 18:33:07 +0000 https://status.waicore.com/#a7777c1c0990b8e1ffff045df3d339db10fdc3d51eb942503fc7caf2f7425ead my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 13:36:05 +0000 https://status.waicore.com/#20ff56158ed91ea7c711e3fa9f2954b163d2bb0c9af458d2ffeeb4f4ebc4afb9 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 13:35:45 +0000 https://status.waicore.com/#bf63601f7dfb8f29c6a13a43576d24151b8d0662573e8b6998d38c12e2d657c9 waicore.com recovered my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 13:33:04 +0000 https://status.waicore.com/#20ff56158ed91ea7c711e3fa9f2954b163d2bb0c9af458d2ffeeb4f4ebc4afb9 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 13:27:04 +0000 https://status.waicore.com/#c7ea3f72be2d330a2b5f915042dcf455abf7fce3c0376ffabc9414718b89b7ce my.waicore.com recovered waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 13:26:43 +0000 https://status.waicore.com/#bf63601f7dfb8f29c6a13a43576d24151b8d0662573e8b6998d38c12e2d657c9 waicore.com went down my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 13:18:04 +0000 https://status.waicore.com/#c7ea3f72be2d330a2b5f915042dcf455abf7fce3c0376ffabc9414718b89b7ce my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 12:39:04 +0000 https://status.waicore.com/#e50df36e7da3e65b0ea49e8487ded0962086f3d6fb01a53df0571763434a95b4 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 12:20:58 +0000 https://status.waicore.com/#e50df36e7da3e65b0ea49e8487ded0962086f3d6fb01a53df0571763434a95b4 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 11:36:05 +0000 https://status.waicore.com/#5545f3d965458c8da07d70fdc2e3086025a7cdbd71e57e875308d5e844c2382d my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 11:29:38 +0000 https://status.waicore.com/#d796ac7d2b87ff19c29409ddabeb8ac42ec25a5b7d96eec352e8daa0be5e5447 waicore.com recovered my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 11:24:04 +0000 https://status.waicore.com/#5545f3d965458c8da07d70fdc2e3086025a7cdbd71e57e875308d5e844c2382d my.waicore.com went down waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 11:14:41 +0000 https://status.waicore.com/#d796ac7d2b87ff19c29409ddabeb8ac42ec25a5b7d96eec352e8daa0be5e5447 waicore.com went down waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 10:35:39 +0000 https://status.waicore.com/#2dc56a656e349f7ac4f3e12be22296fa7203609e79664ea2427cdc821acf5720 waicore.com recovered waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 10:11:41 +0000 https://status.waicore.com/#2dc56a656e349f7ac4f3e12be22296fa7203609e79664ea2427cdc821acf5720 waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 06:38:32 +0000 https://status.waicore.com/#595b05fbc006035025f5c1126d9f1af966fa550f2d7ce288a04c6825a4ffb2fd my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 06:38:13 +0000 https://status.waicore.com/#c49065071654f6b395ce0c75a48abf99b4c1697e27cfd1ae0aa6bb95f72da6d9 waicore.com recovered waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 06:20:07 +0000 https://status.waicore.com/#c49065071654f6b395ce0c75a48abf99b4c1697e27cfd1ae0aa6bb95f72da6d9 waicore.com went down my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 06:08:32 +0000 https://status.waicore.com/#595b05fbc006035025f5c1126d9f1af966fa550f2d7ce288a04c6825a4ffb2fd my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 02:38:31 +0000 https://status.waicore.com/#4f5570592d41a93e8cfcbc6cd5068bfa115144be941eaed7701ab226101fae4f my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 02:32:27 +0000 https://status.waicore.com/#4f5570592d41a93e8cfcbc6cd5068bfa115144be941eaed7701ab226101fae4f my.waicore.com went down waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 01:38:08 +0000 https://status.waicore.com/#92f6cb1b34951c3a3dc7620b5857770a256522ff41031191ddfc88198e7440f0 waicore.com recovered waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 01:32:08 +0000 https://status.waicore.com/#92f6cb1b34951c3a3dc7620b5857770a256522ff41031191ddfc88198e7440f0 waicore.com went down my.waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 00:38:30 +0000 https://status.waicore.com/#44c741af0b78b974bfe5acde652f9abde7ef0bcbedc3f7f286b6010d5cb6767f my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Tue, 06 May 2025 00:38:13 +0000 https://status.waicore.com/#7bfeeaf349516c6ab703a442d6f26c8790d3528b7fa9965d92beb93d514a0e59 waicore.com recovered waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 00:23:07 +0000 https://status.waicore.com/#7bfeeaf349516c6ab703a442d6f26c8790d3528b7fa9965d92beb93d514a0e59 waicore.com went down my.waicore.com went down https://status.waicore.com/ Tue, 06 May 2025 00:08:26 +0000 https://status.waicore.com/#44c741af0b78b974bfe5acde652f9abde7ef0bcbedc3f7f286b6010d5cb6767f my.waicore.com went down waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 23:32:12 +0000 https://status.waicore.com/#a6b6ed11bff8b81f8b2f602a68ec7e0096c7f0625c83a51af3cce0c6224f0449 waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 23:14:12 +0000 https://status.waicore.com/#a6b6ed11bff8b81f8b2f602a68ec7e0096c7f0625c83a51af3cce0c6224f0449 waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 22:38:33 +0000 https://status.waicore.com/#51b3b18ec2630606dcc3ee7785b6d09bbf7cd485a75783d7f5e3ee97261409c2 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 22:05:33 +0000 https://status.waicore.com/#51b3b18ec2630606dcc3ee7785b6d09bbf7cd485a75783d7f5e3ee97261409c2 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 20:38:32 +0000 https://status.waicore.com/#3c3bf46b613e5f6a6dcd86dd894f684604046c8a4808ffdfb1b35e7e58713f3c my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 20:26:32 +0000 https://status.waicore.com/#3c3bf46b613e5f6a6dcd86dd894f684604046c8a4808ffdfb1b35e7e58713f3c my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 18:38:32 +0000 https://status.waicore.com/#2a96b6f4f125d5cf8412c8eb004571ec2b4b67f0f8190ef29270c23c17f8b77d my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 18:38:11 +0000 https://status.waicore.com/#9899f8c551099a0cf2b71547ad57e0fafbc2fbf0076240dfc54b5e3b60b6ef10 waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 18:20:07 +0000 https://status.waicore.com/#9899f8c551099a0cf2b71547ad57e0fafbc2fbf0076240dfc54b5e3b60b6ef10 waicore.com went down my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 18:05:32 +0000 https://status.waicore.com/#2a96b6f4f125d5cf8412c8eb004571ec2b4b67f0f8190ef29270c23c17f8b77d my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 15:38:34 +0000 https://status.waicore.com/#cf7f82ea34bdda3726383ab8eae4f445a4c4103d15ae1f9e917ff0d4445fc052 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 15:26:30 +0000 https://status.waicore.com/#cf7f82ea34bdda3726383ab8eae4f445a4c4103d15ae1f9e917ff0d4445fc052 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 13:38:17 +0000 https://status.waicore.com/#895abd352a8a70cb3666ef68d464740df0451f06b903f9cd6fcf2d1987441c80 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 13:37:58 +0000 https://status.waicore.com/#65ea9dcc977feeda6f1fc711762c2ea96065beeaecdd409103da9fcf29e0b648 waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 13:22:55 +0000 https://status.waicore.com/#65ea9dcc977feeda6f1fc711762c2ea96065beeaecdd409103da9fcf29e0b648 waicore.com went down my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 13:08:17 +0000 https://status.waicore.com/#895abd352a8a70cb3666ef68d464740df0451f06b903f9cd6fcf2d1987441c80 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 12:38:13 +0000 https://status.waicore.com/#b2cf8d259caeb14abeb27e1a4e626e247eed720a750e6c2c278c7b8f1ef30b34 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 12:37:58 +0000 https://status.waicore.com/#93b9e1fd0f20b7fa847cee725d9d55a2763dd3cf3dff2572af53c1645f681a2c waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 12:19:56 +0000 https://status.waicore.com/#93b9e1fd0f20b7fa847cee725d9d55a2763dd3cf3dff2572af53c1645f681a2c waicore.com went down my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 12:17:15 +0000 https://status.waicore.com/#b2cf8d259caeb14abeb27e1a4e626e247eed720a750e6c2c278c7b8f1ef30b34 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Mon, 05 May 2025 11:38:12 +0000 https://status.waicore.com/#f478beaf6d81197b6ff5ad9cb89e5b8731707e7d081bd8640b85d1bfcc36a557 my.waicore.com recovered my.waicore.com went down https://status.waicore.com/ Mon, 05 May 2025 11:17:18 +0000 https://status.waicore.com/#f478beaf6d81197b6ff5ad9cb89e5b8731707e7d081bd8640b85d1bfcc36a557 my.waicore.com went down CloudFlare Network Unavailability https://status.waicore.com/incident/555556 Sat, 03 May 2025 16:03:00 -0000 https://status.waicore.com/incident/555556#aa261f0f2d521c6318cfe1058bef773ba64a6abea6a6b257dde052234f1f3e31 Since we did not receive a clear response from CloudFlare, what exactly is the reason for this incident, we decided to replace the IP addresses with others. The replacement was successful, this subnet has been decommissioned, and customers have no problems working with the CloudFlare network. CloudFlare Network Unavailability https://status.waicore.com/incident/555556 Fri, 02 May 2025 16:00:00 -0000 https://status.waicore.com/incident/555556#54f2927f844733079e1937b8efd28a4d05658b51528a3d592c7f7c4d76191a0e On one of our subnets - 176.98.191.0/24 - seeing a loss of connectivity with the CloudFlare network. This does not affect the availability of other resources, but the fact that CloudFlare controls a very significant amount of worldwide Internet traffic can have a negative impact on daily use. We have contacted the CloudFlare peering team to clarify the situation and fix it as soon as possible. my.waicore.com recovered https://status.waicore.com/ Wed, 30 Apr 2025 09:07:13 +0000 https://status.waicore.com/#ee8b02179c77cbb66de7fb75b5185c39a2586d929f4b7efc83ddff82c72e595e my.waicore.com recovered Service Degradation Due to High CPU Usage in BillManager https://status.waicore.com/incident/554300 Wed, 30 Apr 2025 09:05:00 -0000 https://status.waicore.com/incident/554300#f1e61433343d604cf805cb006f2a57921f6f50d3691e7b4a5d4a07d554c64d6a The issue affecting system performance due to a bug in the BillManager software has been resolved. The abnormal CPU usage has returned to normal levels, and service response times have stabilized. We continue to monitor the situation closely. The root cause has been identified as a microcode bug in BillManager, and the incident is under further analysis by ISPsystem. No further impact is expected at this time. We apologize for the inconvenience caused and thank you for your understanding. Service Degradation Due to High CPU Usage in BillManager https://status.waicore.com/incident/554300 Tue, 29 Apr 2025 23:39:00 -0000 https://status.waicore.com/incident/554300#09d7a151aff864636c13193a408ba1dffb354789a9e205048b165397ff74eebe We are currently experiencing degraded performance across our platform due to an issue in the BillManager software provided by ISPsystem. A bug in the application’s microcode is causing abnormally high CPU usage (up to 100%) in our cloud infrastructure. As a result, user requests are being processed with significant delays (20–30 seconds). Our team is actively investigating the issue and working with the vendor to resolve it. We will provide further updates as soon as more information becomes available. Thank you for your patience. my.waicore.com went down https://status.waicore.com/ Tue, 29 Apr 2025 23:32:09 +0000 https://status.waicore.com/#ee8b02179c77cbb66de7fb75b5185c39a2586d929f4b7efc83ddff82c72e595e my.waicore.com went down Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Mon, 28 Apr 2025 09:52:00 -0000 https://status.waicore.com/incident/552717#f93bf7d74ed7238e7d402abcb8fb25bda1642a454007c99bd812f7a9f1bc6f6f At the moment, the incident has been resolved, no repeats are expected. Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Mon, 28 Apr 2025 09:52:00 -0000 https://status.waicore.com/incident/552717#f93bf7d74ed7238e7d402abcb8fb25bda1642a454007c99bd812f7a9f1bc6f6f At the moment, the incident has been resolved, no repeats are expected. my.waicore.com recovered https://status.waicore.com/ Mon, 28 Apr 2025 09:47:50 +0000 https://status.waicore.com/#e3c6ef727a5811581c4447cc770becfbdebec01b56cd2f0b0936aefd82c515e5 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Mon, 28 Apr 2025 09:47:30 +0000 https://status.waicore.com/#dd3747fb3fe72da6029259d4b0249dfe34b9c6b97c2f4475acbc959d5c924a38 waicore.com recovered waicore.com went down https://status.waicore.com/ Mon, 28 Apr 2025 06:35:01 +0000 https://status.waicore.com/#dd3747fb3fe72da6029259d4b0249dfe34b9c6b97c2f4475acbc959d5c924a38 waicore.com went down Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Mon, 28 Apr 2025 06:35:00 -0000 https://status.waicore.com/incident/552717#10ed28a994000fdd360c223847df40a0f552201573e2c96ffd7672652ff11444 StormWall made a new one when trying to fix an incident. Many users also received an error when trying to query. Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Mon, 28 Apr 2025 06:35:00 -0000 https://status.waicore.com/incident/552717#10ed28a994000fdd360c223847df40a0f552201573e2c96ffd7672652ff11444 StormWall made a new one when trying to fix an incident. Many users also received an error when trying to query. my.waicore.com went down https://status.waicore.com/ Mon, 28 Apr 2025 06:29:23 +0000 https://status.waicore.com/#e3c6ef727a5811581c4447cc770becfbdebec01b56cd2f0b0936aefd82c515e5 my.waicore.com went down my.waicore.com recovered https://status.waicore.com/ Sun, 27 Apr 2025 20:17:25 +0000 https://status.waicore.com/#49567268ea5fb9c85246be5d817c62b3866bb06e38a87a3c97a85e629fc890a4 my.waicore.com recovered waicore.com recovered https://status.waicore.com/ Sun, 27 Apr 2025 20:17:05 +0000 https://status.waicore.com/#8e8d0381291a9c8d6673f02f36f56c1f0b5433570c7199bca5fb4898c362c552 waicore.com recovered Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Sun, 27 Apr 2025 20:15:00 -0000 https://status.waicore.com/incident/552717#4e63171dfc047ed434a7926aef0aa432ce5e8fbf385ca2048c8fb0ebc02550ed Protection mode has been switched, and access to the website and billing has been restored. Awaiting further comments from StormWall. Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Sun, 27 Apr 2025 20:15:00 -0000 https://status.waicore.com/incident/552717#4e63171dfc047ed434a7926aef0aa432ce5e8fbf385ca2048c8fb0ebc02550ed Protection mode has been switched, and access to the website and billing has been restored. Awaiting further comments from StormWall. Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Sun, 27 Apr 2025 20:00:00 -0000 https://status.waicore.com/incident/552717#f5872f1ef72026c4d4703e666a86a4152da940b6479c48fba3365d27e6109230 Some requests to the website and billing system may return 405 Not Allowed errors due to a problem with our web protection provider. StormWall has been contacted, and resolution is in progress. Updates will follow. Thank you for your patience! Web Protection Issues: 405 Not Allowed Errors https://status.waicore.com/incident/552717 Sun, 27 Apr 2025 20:00:00 -0000 https://status.waicore.com/incident/552717#f5872f1ef72026c4d4703e666a86a4152da940b6479c48fba3365d27e6109230 Some requests to the website and billing system may return 405 Not Allowed errors due to a problem with our web protection provider. StormWall has been contacted, and resolution is in progress. Updates will follow. Thank you for your patience! waicore.com went down https://status.waicore.com/ Sun, 27 Apr 2025 19:53:01 +0000 https://status.waicore.com/#8e8d0381291a9c8d6673f02f36f56c1f0b5433570c7199bca5fb4898c362c552 waicore.com went down my.waicore.com went down https://status.waicore.com/ Sun, 27 Apr 2025 19:50:23 +0000 https://status.waicore.com/#49567268ea5fb9c85246be5d817c62b3866bb06e38a87a3c97a85e629fc890a4 my.waicore.com went down Enabling an Additional Routing Path https://status.waicore.com/incident/552316 Sat, 26 Apr 2025 23:54:13 +0000 https://status.waicore.com/incident/552316#94a53f521cefe75f652c4905a0c9c49d263ecee3dc9936d84d6b583a2ce0dfa8 Maintenance completed Enabling an Additional Routing Path https://status.waicore.com/incident/552316 Sat, 26 Apr 2025 23:54:13 -0000 https://status.waicore.com/incident/552316#b49087021c339324e91d5fd373577fcbdfbdab9f6b52dbd9923ef0d445e48ef1 We have scheduled technical work to connect an additional GlobalNet routing path, specifically limited to routes within the Russian Federation, in order to enhance connectivity and network performance within the region. Enabling an Additional Routing Path https://status.waicore.com/incident/552316 Sat, 26 Apr 2025 23:00:00 -0000 https://status.waicore.com/incident/552316#b49087021c339324e91d5fd373577fcbdfbdab9f6b52dbd9923ef0d445e48ef1 We have scheduled technical work to connect an additional GlobalNet routing path, specifically limited to routes within the Russian Federation, in order to enhance connectivity and network performance within the region.