Some services are degraded

Last updated on May 23 at 11:31am MSK

waicore.com
30 days ago
Today
my.waicore.com
30 days ago
Today
vm.waicore.com
30 days ago
Today
Upstream Carrier
30 days ago
Today
Interconnection
30 days ago
Today
R-Line [AMD Ryzen 9 5950X]
30 days ago
Today
RX-Line [AMD Ryzen 9 9950X]
30 days ago
Today

Previous incidents

May 23, 2025

High w_await on RX nodes

Degraded

Created May 19 at 12:05am MSK

Our monitoring systems recorded a sharp increase in the w_await indicator on some servers of the RX cluster. This indicator reflects the response time of NVMe drives during write operations.

Since we use RAID1 on our servers to increase the reliability of data storage, its speed depends on the "slowest disk" itself. If at least one disk from the array starts working incorrectly, this is reflected in the entire array.

During an internal investigation, we found that all the problematic drives...